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Orders
Below are some of are common questions about orders
How do I make a purchase?
Simply browse through our collections, select your desired piece, and click Add to Cart. Proceed to checkout, fill in your shipping details, and complete your payment securely. Once your order is confirmed, you’ll receive an email with all the details.
How do I know if my order is confirmed?
You will receive a confirmation email with your order details and reference number once your purchase has been successfully placed.
Can I change my shipping address after my order is placed?
Yes, you may update your shipping address within 24 hours of placing your order. Please contact our customer care team with your order number, and we will assist you.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Currently, we do not offer international shipping. Our deliveries are limited to addresses within India
When will my order be shipped?
Delivery Timelines
- Furniture Orders: Dispatched within 20 working days.
- Home Décor Orders: Dispatched within 7–10 working days.
You will receive a notification from our team once your order is ready for shipment.
What is your return policy?
We follow a No Cancellation / No Return policy.
Exchanges are considered only in the following cases:
- If the item has a genuine manufacturing defect.
- If the product is damaged during transit.
Process
- Inspect your package upon delivery. If any damage is found, please note it on the Goods Receipt/Challan and contact our Customer Care within 24 hours.
- Share your Order Number, Delivery Address, Reason for Exchange, and clear images/videos of the defect or damage.
- Our team will review your request and respond within 48 working hours to assist you.