Shipping policy

At RARA Studio, every piece you select is more than just an object — it is history, heritage, and craftsmanship, delivered with the utmost care to your home. Our trusted logistics partners ensure that your order arrives safely, allowing you to enjoy not just the product, but also the rare experience it carries.

We encourage your support in making the delivery process seamless through the following guidelines.

At Rara Studio, we are pleased to offer complimentary shipping on all pieces. Each item is carefully prepared and delivered with the utmost care, ensuring it arrives as timeless as when it left our hands.

Before Placing Your Order

To avoid any inconvenience during delivery, please ensure:

• Kindly review the product dimensions (Length × Width × Height) provided on the product page to ensure a perfect fit for your space.
• Please confirm that your entryways, staircases, lifts, or corridors offer ample room to accommodate the piece with ease.
• Consideration of accessibility at your premises — including narrow staircases, restricted service lifts, or lobby constraints — remains the responsibility of the client.

Delivery Timelines

• Furniture orders are carefully dispatched within 20 working days.
• Home décor orders are dispatched within 7–10 working days.
• Our team will personally notify you once your order is prepared for shipment.

Receiving Your Order

To ensure a smooth delivery experience, kindly:

• Kindly ensure that an authorized individual is present at the delivery address to receive your order.
• Any special delivery instructions may be shared with our Customer Care team in advance.
• You will receive a coordination call from our delivery partner on the scheduled date.
• Deliveries will be made to your doorstep at ground-floor level. For high-rise residences, orders will be delivered to the society or main gate, from where further movement may be arranged at your discretion.
• Please sign and acknowledge the delivery receipt upon completion of the delivery.