Privacy policy

Last updated: September 4, 2025

RARA Studio operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). RARA Studio is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact Information: Your name, address, billing address, shipping address, phone number, and email address.
• Financial Information: Credit or debit card details, financial account numbers, payment card information, transaction details, form of payment, payment confirmations, and other payment-related information.
• Account Information: Your username, password, security questions, preferences, and settings.
• Transaction Information: Details of items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications: Information included in your communications with us, such as customer support inquiries.
• Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage Information: Information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: When you create an account, use or visit our Services, communicate with us, or otherwise provide personal information.
• Automatically through the Services: Collected from your device when you use our products, services, or websites, including via cookies and similar technologies.
• From our service providers: When they assist us with technology or collect and process personal information on our behalf.
• From our partners or other third parties: Information shared with us through collaborations or external sources.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services: We use your personal information to deliver and enhance the Services, including performing our contract with you, processing payments, fulfilling orders, remembering your preferences and items of interest, sending account-related notifications, managing purchases, returns, exchanges, arranging shipping, enabling reviews, and creating a personalized shopping experience such as recommending products based on your activity.

• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, including sending communications via email, text, or postal mail, and displaying targeted online advertisements based on your purchases, cart activity, or other interactions with the Services.

• Security and Fraud Prevention: Your personal information helps us authenticate accounts, provide secure payment and shopping experiences, detect and prevent fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our Services. Please keep your account credentials secure and do not share them.

• Communicating with You: We use your personal information to provide customer support, respond to inquiries, deliver effective services, and maintain our business relationship with you.

• Legal Reasons: We may use your personal information to comply with applicable laws, respond to valid legal requests from law enforcement or government agencies, participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Service Providers: We may share your information with Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

• With Business and Marketing Partners: Your information may be shared with partners to provide marketing services and personalized advertising. For example, we use Shopify to support targeted advertising based on your online activity with different merchants and websites. These partners use your information according to their own privacy policies. Depending on your location, you may have the right to opt out of targeted advertising and marketing.

• With Your Consent: We may share information with third parties when you direct, request, or otherwise consent to such disclosure, for instance, to ship products to you or via social media widgets and login integrations.

• With Affiliates: We may share information with our affiliates or within our corporate group.

• For Legal or Business Purposes: We may disclose information in connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations (e.g., subpoenas, search warrants), to enforce our terms of service or policies, or to protect and defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy .

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may request access to the personal information we hold about you.
• Right to Delete: You may request that we delete the personal information we maintain about you.
• Right to Correct: You may request corrections to any inaccurate personal information we maintain about you.
• Right of Portability: You may request a copy of your personal information and, in certain circumstances, ask that it be transferred to a third party, subject to applicable exceptions.
• Managing Communication Preferences: We may send promotional emails, which you can opt out of at any time using the unsubscribe link in our emails. Even if you opt out, we may continue sending non-promotional emails, such as those regarding your account or orders.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.